At Rocaboo, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information when you use our services:
- Name (optional)
- Email address
- Order details
- Social media profile URLs (to deliver services)
- IP address, browser type, and device information (for analytics)
- Payment information (processed securely via third-party providers)
We do not collect your social media passwords.
2. How We Use Your Information
Your data is used strictly to:
- Process your orders
- Deliver the services you requested
- Provide customer support
- Improve our website performance and user experience
- Send transactional emails or order updates
We never sell, rent, or share your data with third parties for marketing purposes.
3. Data Protection
We use industry-standard security practices, including:
- SSL encryption
- Secure third-party payment gateways
- Limited access to user data within our system
All stored data is kept confidential and is only accessible to authorized personnel.
4. Third-Party Services
We may use trusted third-party tools for:
- Analytics (e.g., Google Analytics)
- Payment processing (e.g., Stripe, PayPal)
- Email communications
These providers have their own privacy policies and are GDPR-compliant.
5. Cookies
Our website uses cookies to:
- Improve loading times
- Track visitor behavior (anonymously)
- Enhance your browsing experience
You can disable cookies via your browser settings.
6. Your Rights (GDPR & Global)
You have the right to:
- Access your personal data
- Request data correction or deletion
- Withdraw consent at any time
- Lodge a complaint with your data protection authority
To exercise any of these rights, please contact us at support@rocaboo.com.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new effective date.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: support@rocaboo.com
🌐 Website: www.rocaboo.com